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How to unlock my FLOUREON DVR in 4 Simplest steps?

Why my DVR is locked? 

3 time of inputting error password would lock the DVR. For that case, please send the locked screenshot to us  and get help for password reset with 24H in work days.


The Must Read Help Guide

Check out the following help instruction for your DVR unlocking case. We are always here to help!

  1. If the locked screen has an 8 digit locked code, send it to us. We will send you a 6 digit password and It only be valid within one day.


2. If there is no locked code on the screen and just appearing “Account has been locked” or “Lack Authority”. Please provide the screenshot or related info,so we could generate a  super password to you.



3. If you get a 6 characters length locked code please send to us, we will send the supper password to you. You can also download and unzip the reset password software in your computer, and get a super password and reset DVR.


4. When you input super password DVR will restore the default setting. The default username is admin default password is no password(don’t input any password)


5. Both lock code and super password have a validity period, please contact Floureon INC from 8:30 am to 6 pm Beijing, our technical support team will get you back as soon as possible.

6. Any other problems please feel free to contact Floureon INC


Maxine He



  • Account has been locked


  • account has been locked

  • Account has been locked (95098359)
    Thanks n advance

    • PG
    • April 17, 2019

    Hi, does anyone respond to customer service requests at all?



  • Account Has Been Locked(61491684)on a FLOUREON 8CH 1080P 1080N ONVIF AHD DVR with 4 pcs Outdoor 3000TVL 1080P 2.0MP Camera Kit. Please help me unlock.

  • my dvr locked code is 89769760 i need super password please send me

    • Rob
    • April 14, 2019

    Locked out code says 29171070 please override and send new password?

  • Account has been locked help please

  • My floureon ahd high def video recorder model a6808nhs has a password to change my settings it says account has been locked (91112717)

  • My account is locked 90817203

  • Account has been locked need help with it

  • Account has been locked need help with it

  • I have a locked code. Screen asking for admin password and account has been locked (10070017)

  • Hi
    I have h.264 cctv box 4 chanels
    I csnt set up.
    Need admin password
    Errir cide is 71781557

  • ive forgotten my password for floureon h.264 error code 8239a9

  • Account has been locked (11855583)

  • Hi been locked out of DVR and code says code 19976738 could you please help with super password.

  • I need help trying to get a password so I can hook phone up to my cameras

  • by mistake, I change my resolution on my DVR my screen shows flouren and after shows not supported i tried VGA and HDMI cable what I need to do now

  • Account has been locked code(92939314)

  • Account locked (38208542)

  • Account has been locked 18929030

    • Sam
    • March 23, 2019

    I emailed but got no response. My DVR is locked, but does not display a code. Please help.

  • Can u send me unlock code please the code it’s give me is 37464807

    • Alo
    • March 23, 2019

    Account has been locked code(00031729)
    Please help