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How to unlock my FLOUREON DVR in 4 Simplest steps?

Why my DVR is locked? 

3 time of inputting error password would lock the DVR. For that case, please send the locked screenshot to us  and get help for password reset with 24H in work days.


The Must Read Help Guide

Check out the following help instruction for your DVR unlocking case. We are always here to help!

  1. If the locked screen has an 8 digit locked code, send it to us. We will send you a 6 digit password and It only be valid within one day.


2. If there is no locked code on the screen and just appearing “Account has been locked” or “Lack Authority”. Please provide the screenshot or related info,so we could generate a  super password to you.



3. If you get a 6 characters length locked code please send to us, we will send the supper password to you. You can also download and unzip the reset password software in your computer, and get a super password and reset DVR.


4. When you input super password DVR will restore the default setting. The default username is admin default password is no password(don’t input any password)


5. Both lock code and super password have a validity period, please contact Floureon INC from 8:30 am to 6 pm Beijing, our technical support team will get you back as soon as possible.

6. Any other problems please feel free to contact Floureon INC


Maxine He



  • Hi, I have forgotten my password for my admin account. Once I have entered this incorrect 3 times, it comes up saying account locked. No error code is shown. I cannot find a way to reset my password and I would appreciate your assistance.

  • Hi !!!! Forget pasword
    Need pasword
    Error code dc1603 help

    • jamo
    • December 09, 2018

    I have forgotten my password apparently and entered the wrong one now I’m locked out of my camera system lock code (82283000) please help me to unlock

  • I’m seeing
    Username: admin
    Password :
    invalid password. Tip: default password is null

    But I can login when I put in null

  • I have forgotten my password apparently and entered the wrong one now I’m locked out of my camera system lock code (31513096) please help me to unlock

  • hi there forgotten our password for our dvr helllppppppppp

    • Jim
    • December 03, 2018

    I haven’t been able to login to set up my cameras yet. It just shows admin on the username.

  • I have code 92306814 I’m yet to have accessed the system yet. Any help would be great

  • i have a 4 channell floureon cctv recorder i have forgotten the pass word for it its just comes up password incorrect there is no other nos etc i cant findaserial no is there a password reset code that i can use many thanks

    • Wes
    • November 29, 2018

    The message says account has been locked 92017523 I don’t remember the password and I can’t get into the security questions to reset the password

  • Hi my dvr says my account has been locked with no code since then i can no longer check my cctv on my phone is this related? Please can you send a code i cant seem to find a serial number on the outside would this be inside the casing thanks in advance jon.

  • Need super password to reset my locked stem please

    • Moe
    • November 21, 2018

    Account has been locked 57016217

    • Eddie
    • November 17, 2018

    I got ur system 1 cameras not working and this pass word null is doing nothing what do i do and i see u have replyed to noone on this page not good business

  • hello my dvr is locked with this error code: 07030386

    how can i open it

    thank you

  • hello my dvr is locked with this error code: 07030386

    how can i open it

    thank you

  • I have lack Authority on my floureon cctv
    Please help me to take it from the cctv

    • Kris
    • November 12, 2018

    My system is locked reset password required. It read as follows. Account has been locked (21227001)

  • Hi I don’t know my password for my floureon h.264 DVR CCTV box ,it says user name is admin and for password it keeps saying ! Tip default password is ‘NULL’

  • Bonjour, j’oublie mon mot de passe administrateur.
    code verouillage 06440095 date 2018-11-03

  • My h.264 comes up saying account locked no codes but I don’t ever remember putting a password on it

  • Hello.
    My DVR Iacvount has been locked Showing this message:
    “Account has been locked (03829230)
    Thanks in advance

  • Hello, I have a problem with unlocking the DVR. The password has been forgotten. After entering, the device lock message appears. But the error code is not displayed. The model of the device is not known to me because there is no information plate I only have a picture.

  • Forgot my password, set the system up for a friend and now we cant remember what we made the password. The System Login says ‘Account Has Been Locked(67887049)’
    Please help!

    • Tom
    • September 26, 2018

    I have sent you many emails – please respond
    Lock code is 35752892 date is 2018.09.26
    Need help this is urgent we need it now