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RETURNS & EXCHANGE

All our products have a 30-Day Money Back Guarantee. Items purchased within 30 days can be returned for a refund.

* Requirements for Returns:

  • Returned products must include a valid original purchase order number.
  • Returned products must be in their original packaging without any missing contents.R
  • Return shipping is at buyer's cost unless stated otherwise by our support team.
  • Customer will be given a Product Refund—shipping & handling fees will NOT be refunded.

** Recommended: We suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. We are not liable for lost or stolen return packages during transit/delivery *** Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.

This warranty does not cover:

  • Improper Use or Installation
  • Cosmetic Damage
  • Damage due to acts of nature. For example lightning strikes, tornadoes, hurricane and such
  • Accidents
  • Misuse
  • Abuse
  • Negligence
  • Commercial Use
  • Modifications to any part of the Product

Please contact support@floureon.com or Imassage us (bottom right) before you send out any item to us.We reserve all rights of the final decision upon warranty and repair policy.

The contents of the warranty and repair policy are subject to change without prior notice.

 

Our  Address:

302A, Building B, Haisong Building, Tairan 9 Road, Futian District, Shenzhen, China